{"id":3427,"date":"2019-03-05T06:50:00","date_gmt":"2019-03-05T06:50:00","guid":{"rendered":"https:\/\/test.ecoscooter.ee\/?page_id=3427"},"modified":"2019-03-05T06:53:57","modified_gmt":"2019-03-05T06:53:57","slug":"processing-of-personal-data","status":"publish","type":"page","link":"https:\/\/test.ecoscooter.ee\/en\/processing-of-personal-data\/","title":{"rendered":"Privacy Terms"},"content":{"rendered":"<p><span color=\"#000000\" style=\"color: #000000;\"><span face=\"Times New Roman, serif\" style=\"font-family: 'Times New Roman', serif;\"><span size=\"3\" style=\"font-size: medium;\"><span lang=\"en-GB\"><b>PROCESSING OF PERSONAL DATA<\/b><\/span><\/span><\/span><\/span><\/p>\n<p align=\"JUSTIFY\"><span color=\"#000000\" style=\"color: #000000;\"><span face=\"Times New Roman, serif\" style=\"font-family: 'Times New Roman', serif;\"><span size=\"3\" style=\"font-size: medium;\"><span lang=\"en-GB\">The controller of the personal data of the online shop www.ecoscooter.ee is Rateco Grupp O\u00dc, registry code <\/span><span color=\"#252525\" style=\"color: #252525;\"><span face=\"Arial, serif\" style=\"font-family: Arial, serif;\"><span size=\"2\" style=\"font-size: small;\">10959821<\/span><\/span><\/span><span lang=\"en-GB\">, located at <\/span>\u00d5ism\u00e4e tee 62-39, Tallinn, Harjumaa<span lang=\"en-GB\">. <\/span><\/span><\/span><\/span><\/p>\n<p align=\"JUSTIFY\"><span color=\"#000000\" style=\"color: #000000;\"><span face=\"Times New Roman, serif\" style=\"font-family: 'Times New Roman', serif;\"><span size=\"3\" style=\"font-size: medium;\"><span lang=\"en-GB\"><b>What personal data are processed<\/b><\/span><\/span><\/span><\/span><\/p>\n<ul>\n<li>\n<p align=\"JUSTIFY\"><span color=\"#000000\" style=\"color: #000000;\"><span face=\"Times New Roman, serif\" style=\"font-family: 'Times New Roman', serif;\"><span size=\"3\" style=\"font-size: medium;\"><span lang=\"en-GB\">name, phone number and email address;<\/span><\/span><\/span><\/span><\/p>\n<\/li>\n<li>\n<p align=\"JUSTIFY\"><span color=\"#000000\" style=\"color: #000000;\"><span face=\"Times New Roman, serif\" style=\"font-family: 'Times New Roman', serif;\"><span size=\"3\" style=\"font-size: medium;\"><span lang=\"en-GB\">delivery address;<\/span><\/span><\/span><\/span><\/p>\n<\/li>\n<li>\n<p align=\"JUSTIFY\"><span color=\"#000000\" style=\"color: #000000;\"><span face=\"Times New Roman, serif\" style=\"font-family: 'Times New Roman', serif;\"><span size=\"3\" style=\"font-size: medium;\"><span lang=\"en-GB\">bank account number;<\/span><\/span><\/span><\/span><\/p>\n<\/li>\n<li>\n<p align=\"JUSTIFY\"><span color=\"#000000\" style=\"color: #000000;\"><span face=\"Times New Roman, serif\" style=\"font-family: 'Times New Roman', serif;\"><span size=\"3\" style=\"font-size: medium;\"><span lang=\"en-GB\">cost of goods and services and data related to payments (purchase history);<\/span><\/span><\/span><\/span><\/p>\n<\/li>\n<li>\n<p align=\"JUSTIFY\"><span color=\"#000000\" style=\"color: #000000;\"><span face=\"Times New Roman, serif\" style=\"font-family: 'Times New Roman', serif;\"><span size=\"3\" style=\"font-size: medium;\"><span lang=\"en-GB\">customer support data.<\/span><\/span><\/span><\/span><\/p>\n<\/li>\n<\/ul>\n<p align=\"JUSTIFY\"><span color=\"#000000\" style=\"color: #000000;\"><span face=\"Times New Roman, serif\" style=\"font-family: 'Times New Roman', serif;\"><span size=\"3\" style=\"font-size: medium;\"><span lang=\"en-GB\"><b>Why personal data are processed<\/b><\/span><\/span><\/span><\/span><\/p>\n<p align=\"JUSTIFY\"><span color=\"#000000\" style=\"color: #000000;\"><span face=\"Times New Roman, serif\" style=\"font-family: 'Times New Roman', serif;\"><span size=\"3\" style=\"font-size: medium;\"><span lang=\"en-GB\">Personal data are used to manage the customer\u2019s orders and deliver goods.<\/span><\/span><\/span><\/span><\/p>\n<p align=\"JUSTIFY\"><span color=\"#000000\" style=\"color: #000000;\"><span face=\"Times New Roman, serif\" style=\"font-family: 'Times New Roman', serif;\"><span size=\"3\" style=\"font-size: medium;\"><span lang=\"en-GB\">Purchase history details (date of purchase, goods, quantity, customer\u2019s data) are used for preparing summaries of goods and services purchased and for analysing customer preferences.<\/span><\/span><\/span><\/span><\/p>\n<p align=\"JUSTIFY\"><span color=\"#000000\" style=\"color: #000000;\"><span face=\"Times New Roman, serif\" style=\"font-family: 'Times New Roman', serif;\"><span size=\"3\" style=\"font-size: medium;\"><span lang=\"en-GB\">The bank account number is used to reimburse payments to the customer.<\/span><\/span><\/span><\/span><\/p>\n<p align=\"JUSTIFY\"><span color=\"#000000\" style=\"color: #000000;\"><span face=\"Times New Roman, serif\" style=\"font-family: 'Times New Roman', serif;\"><span size=\"3\" style=\"font-size: medium;\"><span lang=\"en-GB\">Personal data such as email, phone number and the customer&#8217;s name are processed to handle any issues relating to the provision of goods and services (customer support).<\/span><\/span><\/span><\/span><\/p>\n<p align=\"JUSTIFY\"><span color=\"#000000\" style=\"color: #000000;\"><span face=\"Times New Roman, serif\" style=\"font-family: 'Times New Roman', serif;\"><span size=\"3\" style=\"font-size: medium;\"><span lang=\"en-GB\">The IP address or other web identifiers of a user of the online shop are processed for the provision of the online shop as an information society service and for web use statistics.<\/span><\/span><\/span><\/span><\/p>\n<p align=\"JUSTIFY\"><span color=\"#000000\" style=\"color: #000000;\"><span face=\"Times New Roman, serif\" style=\"font-family: 'Times New Roman', serif;\"><span size=\"3\" style=\"font-size: medium;\"><span lang=\"en-GB\"><b>Legal grounds<\/b><\/span><\/span><\/span><\/span><\/p>\n<p align=\"JUSTIFY\"><span color=\"#000000\" style=\"color: #000000;\"><span face=\"Times New Roman, serif\" style=\"font-family: 'Times New Roman', serif;\"><span size=\"3\" style=\"font-size: medium;\"><span lang=\"en-GB\">Personal data are processed for the purpose of performing a contract concluded with the customer.<\/span><\/span><\/span><\/span><\/p>\n<p align=\"JUSTIFY\"><span color=\"#000000\" style=\"color: #000000;\"><span face=\"Times New Roman, serif\" style=\"font-family: 'Times New Roman', serif;\"><span size=\"3\" style=\"font-size: medium;\"><span lang=\"en-GB\">Personal data are processed for performing legal obligations (such as accounting and the settlement of consumer complaints).<\/span><\/span><\/span><\/span><\/p>\n<p align=\"JUSTIFY\"><span color=\"#000000\" style=\"color: #000000;\"><span face=\"Times New Roman, serif\" style=\"font-family: 'Times New Roman', serif;\"><span size=\"3\" style=\"font-size: medium;\"><span lang=\"en-GB\"><b>Recipients of personal data<\/b><\/span><\/span><\/span><\/span><\/p>\n<p align=\"JUSTIFY\"><span color=\"#000000\" style=\"color: #000000;\"><span face=\"Times New Roman, serif\" style=\"font-family: 'Times New Roman', serif;\"><span size=\"3\" style=\"font-size: medium;\"><span lang=\"en-GB\">Personal data are transmitted to the customer support of the online shop for managing purchases and purchase history and for settling any problems that the customers may have.<\/span><\/span><\/span><\/span><\/p>\n<p align=\"JUSTIFY\"><span color=\"#000000\" style=\"color: #000000;\"><span face=\"Times New Roman, serif\" style=\"font-family: 'Times New Roman', serif;\"><span size=\"3\" style=\"font-size: medium;\"><span lang=\"en-GB\">Personal data are transmitted to the processor authorised of Maksekeskus AS for payments.<\/span><\/span><\/span><\/span><\/p>\n<p align=\"JUSTIFY\"><span color=\"#000000\" style=\"color: #000000;\"><span face=\"Times New Roman, serif\" style=\"font-family: 'Times New Roman', serif;\"><span size=\"3\" style=\"font-size: medium;\"><span lang=\"en-GB\">The name, phone number and email address<\/span><span lang=\"en-GB\"> are transmitted to the transport service provider selected by the customer<\/span><span lang=\"en-GB\">. When the goods are delivered by a courier, the customer\u2019s address is also transmitted together with the contact details.<\/span><\/span><\/span><\/span><\/p>\n<p align=\"JUSTIFY\"><span color=\"#000000\" style=\"color: #000000;\"><span face=\"Times New Roman, serif\" style=\"font-family: 'Times New Roman', serif;\"><span size=\"3\" style=\"font-size: medium;\"><span lang=\"en-GB\">If the accounts of the web shop are kept by a service provider, the personal data are transmitted to the service provider for performing accounting operations.<\/span><\/span><\/span><\/span><\/p>\n<p align=\"JUSTIFY\"><span color=\"#000000\" style=\"color: #000000;\"><span face=\"Times New Roman, serif\" style=\"font-family: 'Times New Roman', serif;\"><span size=\"3\" style=\"font-size: medium;\"><span lang=\"en-GB\">Personal data may be transmitted to IT service providers if this is necessary for ensuring the functionality of the online shop or for data hosting.<\/span><\/span><\/span><\/span><\/p>\n<p align=\"JUSTIFY\"><span color=\"#000000\" style=\"color: #000000;\"><span face=\"Times New Roman, serif\" style=\"font-family: 'Times New Roman', serif;\"><span size=\"3\" style=\"font-size: medium;\"><span lang=\"en-GB\"><b>Security and access to data<\/b><\/span><\/span><\/span><\/span><\/p>\n<p align=\"JUSTIFY\"><span color=\"#000000\" style=\"color: #000000;\"><span face=\"Times New Roman, serif\" style=\"font-family: 'Times New Roman', serif;\"><span size=\"3\" style=\"font-size: medium;\"><span lang=\"en-GB\">Personal data can be accessed by the staff of the online shop in order to settle technical issues related to the use of the online shop and to provide customer support.<\/span><\/span><\/span><\/span><\/p>\n<p align=\"JUSTIFY\"><span color=\"#000000\" style=\"color: #000000;\"><span face=\"Times New Roman, serif\" style=\"font-family: 'Times New Roman', serif;\"><span size=\"3\" style=\"font-size: medium;\"><span lang=\"en-GB\">The online shop takes appropriate physical, organisational and IT security measures to protect personal data against accidental or unlawful destruction, loss, alteration or unauthorised access and disclosure.<\/span><\/span><\/span><\/span><\/p>\n<p align=\"JUSTIFY\"><span color=\"#000000\" style=\"color: #000000;\"><span face=\"Times New Roman, serif\" style=\"font-family: 'Times New Roman', serif;\"><span size=\"3\" style=\"font-size: medium;\"><span lang=\"en-GB\">Personal data are transmitted to the data processors of the online shop (such as the providers of transport and data hosting services) and processed under contracts concluded between the online shop and the processors. The processors must ensure appropriate safeguards when processing personal data.<\/span><\/span><\/span><\/span><\/p>\n<p align=\"JUSTIFY\"><span color=\"#000000\" style=\"color: #000000;\"><span face=\"Times New Roman, serif\" style=\"font-family: 'Times New Roman', serif;\"><span size=\"3\" style=\"font-size: medium;\"><span lang=\"en-GB\"><b>Access to and rectification of personal data<\/b><\/span><\/span><\/span><\/span><\/p>\n<p align=\"JUSTIFY\"><span color=\"#000000\" style=\"color: #000000;\"><span face=\"Times New Roman, serif\" style=\"font-family: 'Times New Roman', serif;\"><span size=\"3\" style=\"font-size: medium;\"><span lang=\"en-GB\">Personal data can be accessed and rectified in the user profile of the online shop. When a purchase has been made without a user account, personal data can be accessed through customer support.<\/span><\/span><\/span><\/span><\/p>\n<p align=\"JUSTIFY\"><span color=\"#000000\" style=\"color: #000000;\"><span face=\"Times New Roman, serif\" style=\"font-family: 'Times New Roman', serif;\"><span size=\"3\" style=\"font-size: medium;\"><span lang=\"en-GB\"><b>Withdrawal of consent<\/b><\/span><\/span><\/span><\/span><\/p>\n<p align=\"JUSTIFY\"><span color=\"#000000\" style=\"color: #000000;\"><span face=\"Times New Roman, serif\" style=\"font-family: 'Times New Roman', serif;\"><span size=\"3\" style=\"font-size: medium;\"><span lang=\"en-GB\">Where personal data are processed on the basis of the customer\u2019s consent, the customer has the right to withdraw his\/her consent by notifying <\/span><span lang=\"en-GB\">customer support by email, info@ecoscooter.ee<\/span><\/span><\/span><\/span><\/p>\n<p align=\"JUSTIFY\"><span color=\"#000000\" style=\"color: #000000;\"><span face=\"Times New Roman, serif\" style=\"font-family: 'Times New Roman', serif;\"><span size=\"3\" style=\"font-size: medium;\"><span lang=\"en-GB\"><b>Storage<\/b><\/span><\/span><\/span><\/span><\/p>\n<p align=\"JUSTIFY\"><span color=\"#000000\" style=\"color: #000000;\"><span face=\"Times New Roman, serif\" style=\"font-family: 'Times New Roman', serif;\"><span size=\"3\" style=\"font-size: medium;\"><span lang=\"en-GB\">Personal data are erased upon the closure of a customer account of the online shop, unless the storage of the data is necessary for accounting purposes or for the settlement of consumer disputes.<\/span><\/span><\/span><\/span><\/p>\n<p align=\"JUSTIFY\"><span color=\"#000000\" style=\"color: #000000;\"><span face=\"Times New Roman, serif\" style=\"font-family: 'Times New Roman', serif;\"><span size=\"3\" style=\"font-size: medium;\"><span lang=\"en-GB\">For online purchases made without a customer account, the purchase history is stored for three years.<\/span><\/span><\/span><\/span><\/p>\n<p align=\"JUSTIFY\"><span color=\"#000000\" style=\"color: #000000;\"><span face=\"Times New Roman, serif\" style=\"font-family: 'Times New Roman', serif;\"><span size=\"3\" style=\"font-size: medium;\"><span lang=\"en-GB\">In the event of disputes concerning payments and consumer disputes, the personal data are stored until the claim is satisfied or until the end of the limitation period.<\/span><\/span><\/span><\/span><\/p>\n<p align=\"JUSTIFY\"><span color=\"#000000\" style=\"color: #000000;\"><span face=\"Times New Roman, serif\" style=\"font-family: 'Times New Roman', serif;\"><span size=\"3\" style=\"font-size: medium;\"><span lang=\"en-GB\">Personal data needed for accounting purposes are stored for seven years.<\/span><\/span><\/span><\/span><\/p>\n<p align=\"JUSTIFY\"><span color=\"#000000\" style=\"color: #000000;\"><span face=\"Times New Roman, serif\" style=\"font-family: 'Times New Roman', serif;\"><span size=\"3\" style=\"font-size: medium;\"><span lang=\"en-GB\"><b>Erasure<\/b><\/span><\/span><\/span><\/span><\/p>\n<p align=\"JUSTIFY\"><span color=\"#000000\" style=\"color: #000000;\"><span face=\"Times New Roman, serif\" style=\"font-family: 'Times New Roman', serif;\"><span size=\"3\" style=\"font-size: medium;\"><span lang=\"en-GB\">For the erasure of the personal data, customer support must be contacted via email, info@ecoscooter.ee requests of erasure are responded to no later than within one month and the period of erasure shall be specified.<\/span><\/span><\/span><\/span><\/p>\n<p align=\"JUSTIFY\"><span color=\"#000000\" style=\"color: #000000;\"><span face=\"Times New Roman, serif\" style=\"font-family: 'Times New Roman', serif;\"><span size=\"3\" style=\"font-size: medium;\"><span lang=\"en-GB\"><b>Transmission<\/b><\/span><\/span><\/span><\/span><\/p>\n<p align=\"JUSTIFY\"><span color=\"#000000\" style=\"color: #000000;\"><span face=\"Times New Roman, serif\" style=\"font-family: 'Times New Roman', serif;\"><span size=\"3\" style=\"font-size: medium;\"><span lang=\"en-GB\">Requests to transmit personal data submitted via email are responded to within one month. Customer support identifies the person and indicates what personal data are to be transmitted.<\/span><\/span><\/span><\/span><\/p>\n<p align=\"JUSTIFY\"><span color=\"#000000\" style=\"color: #000000;\"><span face=\"Times New Roman, serif\" style=\"font-family: 'Times New Roman', serif;\"><span size=\"3\" style=\"font-size: medium;\"><span lang=\"en-GB\"><b>Direct marketing messages<\/b><\/span><\/span><\/span><\/span><\/p>\n<p align=\"JUSTIFY\"><span color=\"#000000\" style=\"color: #000000;\"><span lang=\"en-GB\">Email address and phone number are used for sending direct marketing messages if the customer has given the respective consent. If the customer does not want to receive direct marketing messages, the customer should select the relevant link at the footer of the email<\/span><\/span><span lang=\"en-GB\"> or contact customer service.<\/span><\/p>\n<p align=\"JUSTIFY\"><span color=\"#000000\" style=\"color: #000000;\"><span face=\"Times New Roman, serif\" style=\"font-family: 'Times New Roman', serif;\"><span size=\"3\" style=\"font-size: medium;\"><span lang=\"en-GB\">Where personal data are processed for direct marketing purposes (profiling), the customer has the right to object at any time both to the initial and further processing of his\/her personal data, including profiling related to direct marketing by notifying <\/span><span lang=\"en-GB\">customer support thereof via email, info@ecoscooter.ee<\/span><\/span><\/span><\/span><\/p>\n<p align=\"JUSTIFY\"><span color=\"#000000\" style=\"color: #000000;\"><span face=\"Times New Roman, serif\" style=\"font-family: 'Times New Roman', serif;\"><span size=\"3\" style=\"font-size: medium;\"><span lang=\"en-GB\"><b>Dispute resolution<\/b><\/span><\/span><\/span><\/span><\/p>\n<p align=\"JUSTIFY\"><a name=\"_GoBack\"><\/a> <span color=\"#000000\" style=\"color: #000000;\"><span face=\"Times New Roman, serif\" style=\"font-family: 'Times New Roman', serif;\"><span size=\"3\" style=\"font-size: medium;\"><span lang=\"en-GB\">Disputes concerning the processing of personal data are settled through customer support info@ecoscooter.ee. The supervisory authority is the Estonian Data Protection Inspectorate (info@aki.ee).<\/span><\/span><\/span><\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>PROCESSING OF PERSONAL DATA The controller of the personal data of the online shop www.ecoscooter.ee is Rateco Grupp O\u00dc, registry<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"template-fullwidth.php","meta":[],"_links":{"self":[{"href":"https:\/\/test.ecoscooter.ee\/en\/wp-json\/wp\/v2\/pages\/3427"}],"collection":[{"href":"https:\/\/test.ecoscooter.ee\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/test.ecoscooter.ee\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/test.ecoscooter.ee\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/test.ecoscooter.ee\/en\/wp-json\/wp\/v2\/comments?post=3427"}],"version-history":[{"count":2,"href":"https:\/\/test.ecoscooter.ee\/en\/wp-json\/wp\/v2\/pages\/3427\/revisions"}],"predecessor-version":[{"id":3431,"href":"https:\/\/test.ecoscooter.ee\/en\/wp-json\/wp\/v2\/pages\/3427\/revisions\/3431"}],"wp:attachment":[{"href":"https:\/\/test.ecoscooter.ee\/en\/wp-json\/wp\/v2\/media?parent=3427"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}